Reporting is sooo much easier! you can pull data and stats at your finger tips. Each session I have had with Thomas, I have learnt more and more and Thomas always has helpful tips on how to get the best out of the CRM
Having the database has been a real gamechanger. Being able to put all of the information together in a central place has been very helpful and the different tabs you need to fill out gives a good reminder of the information we need to be collecting.
After our sessions if feels like Thomas has got into my brain and provided solutions, I hadn't even been able to verbalise as a problem. Provided oxygen to the brain so I can think more clearly and breath more deeply. Thomas is Gold.
Taranaki ki te Tonga
Very good, Thomas is informative and takes time to listen and answer questions.
Very useful, especially being new to the program this year. Improvements have helped us build up momentum in registering more job seekers and there is certainly so much potential to capitalize moving forward.
Thomas is very helpful with explaining new systems.
It's always great to touch base with Thomas and learn about forward momentum, direction, and plans.
If you don't measure you can't manage - great to see live deals, graphs and pipeline information. Thomas is doing a great job - The CRM will ensure we can validate what we are doing on the ground - well done and we look forward to working together again next year and beyond.
Always to the point and Thomas has had a good understanding of the current information so we don't waste time trying to explain things from our end. I've also appreciated Thomas' experience, broad knowledge of the programme across the country and how each region functions. This contributes significantly to his ability to come up with solutions and empower our particular team to imagine good ways forward.
Thomas has a heart for working with youth, and this means the way he develops the CRM is very relevant and supportive of the work we do with our clients. The only thing that could make the support of the changes better would be if Thomas was here in person for a day.
Thomas is an integral asset of the makeup of the CRM Training platform as he knows the system very well and explains detail very clearly that even someone with very limited IT or computer knowledge can follow his steps. Love your work Thomas :)
Support and training from Thomas has been great.
The CRM has been a great improvement with being able to access results and keep track of job seeker progress. It is always so good to catch up and be able to share challenges openly and discuss solutions.
I feel the programme has become much more professional in its approach. The CRM, the new partnerships and the about to be released tool kit are all good examples of this. I would just like more sessions. It is always time well spent.
The CRM enabled us to capture data and see progress easily within the MTFJ Stratford team. Easy to understand and it made the admin faster.